Vendor Trouble Shooting

Big Eagle Enterprises
246 N. Sweetbriar
Lindsay, CA 93247
559-901-6452
866-748-7836
e-mail

"Our Vendors are
made in the U.S.A."

Sensit II System

Your vendor is equipped with the Sensit II system. The Sensit II system is a patented vend-sensing system that detects when products fall into the delivery bin. Basically, a plane of infra-red light beams is created across the top of the delivery bin, and the Sensit II system can detect when any part of the light has been blocked by a passing product. Using this technology, the vendor “knows” when your customer gets the product. The Sensit II system has several important benefits:

Guaranteed Delivery

If, after one revolution, the product hangs up or an opening was missed in loading, the helix will rotate three separate half-revolutions to make sure the product is delivered. No more hitting or shaking the vendor to get products that did not fall!

Instant Refund

If the customer does not receive a product, he can receive a full refund by pressing the coin return, or he can select another product. No more refund requests!

Automatic Helix Adjustment

With the Sensit II system, the helix stops as soon as the product falls. It is no longer necessary to adjust the home position of the helix for each different package. In fact, different packages can be loaded in the same column. No more double vending!

Additional Benefits:

1. Opening the delivery bin door will not affect the Sensit II system. The sensors are located above the delivery bin and will not be blocked by the door. Product that falls while the door is open will still pass through the beam.

2. Shining a light at the detector will not allow vandals to receive free product. Any tampering which changes the precise amount of light normally received will be treated as a successful vend, resulting in the vandal losing his money.

3. Disabling or blocking the sensor will not allow vandals to receive free product. The Sensit II system must be receiving the normal amount of light before the vendor will dispense any product.

4. Opening the door of a cold vendor will cause some condensation to form inside. The Sensit II system will not allow vending until this fogging clears, normally within a few minutes of closing the door